Menu Close

Terms and Policies

By continuing to use this Website and it’s services you agree to all Terms and Conditions and Policies as described below.

1. Acceptance of these Terms and Conditions
This web site, which is accessible at www.hilomes.co.za (“this Web Site”), is
made available by Hilomes (PTY) Ltd., registration number: 2021/382210/07
Tax reference number: 4350300606, on behalf of its affiliates, subsidiaries,
holding companies, and partners (“the Owners”).
2. The terms and conditions set out below, including any additional document
incorporated by reference (“Terms and Conditions”), apply to any person who
chooses to use the services, products, skill sets or premises offered by Hilomes
(PTY) Ltd.
3. These Terms and Conditions regulate the terms and conditions upon which
You may use, access, refer to, or view (individually and collectively referred to
as “Use”) our Web Site and the information, content, products or services
available on or through this Web Site (“the Web Site Content”), whether or not
the Web Site Content is provided by or belongs to the Owner, its affiliates,
subsidiaries, holding companies, partners, third-party providers or any other
party. The Web Site Content as well as the Services offered includes but is not
limited to any software, icons, text, graphics, photographic images, sound clips,
advertisements, music, video clips, Literary Works, Musical Works, Artistic
Works, Sound Recordings, Cinematograph Films, Program-Carrying Signals,
Published Editions, Computer Programs, sound and television broadcasts, ring
tones, ring back tones, SMS tones, artwork trade names, logos, designs,
trademarks and service marks which are displayed on or incorporated in this
Web Site. The terms “Literary Works”, “Musical Works”, “Artistic Works”,
“Sound Recordings”, “Cinematograph Films”, “Program-Carrying Signals”,
“Published Editions”, and “Computer Programs” shall bear the meanings
assigned to such terms in the Copyright Act 98 of 1978.

At Hilomes, it is our mission to provide 100% Guest satisfaction, seven days a week.

 

This policy forms part of the Hilomes Terms & Conditions the words defined in the

Terms and Conditions have the same meaning in this policy unless the context indicates

otherwise. Nothing in this policy is intended to limit your statutory rights in any way.

Subject to Section 56 of the CPA, the clauses are subject to the following reasonable

guidelines:

  • Products must have been purchased directly from Hilomes (PTY) Ltd. And/or

its Branches. We cannot accept returns of products purchased from other retail

outlets who sell the same branded products. Please return those to

the original store where purchased with a proof of purchase.

  • Unwanted & Defective Products must be returned within 7 days of the

purchase date, in the original condition.

  • Please include a copy of your receipt (or a note with your order #, name, email

address and phone number) and your reason for returning the product(s).

  • We cannot accept returns or issue refunds on products that have been utilised.
  • Products specified as non-returnable or not for resale cannot be returned.
  • Products purchased on sale may only be returned for the value purchased on

the system and must be returned back to the original store that it was

purchased from, within 7 days.

Defective Goods

Subject to section 56 of the Consumer Protection Act No. 68 of 2008, (“the CPA”), if you

have received a product from us and it is found that the container (either plastic or

glass), is defective or leaking, or if the pump or nozzle mechanism is defective, please

contact our Customer Care Line at 067 333 6364 within seven (7) days of purchase and

we will gladly assist in providing you with a refund, replacement or store credit.

Please note that the product has to be in the original condition that it was procured in

and should not have been opened or utilised.

What is a defect?

A defect is a material imperfection in the manufacture of a product or any characteristic

of a product, which makes the product less acceptable than one would reasonably be

entitled to expect in the circumstances.

The following will NOT be regarded as defects and will not entitle you to a return under

this section

  • Faults resulting from normal wear and tear;
  • Damage arising from negligence, user abuse or incorrect usage of the product;
  • Damage arising from a failure to adequately care for the product;
  • Damage arising from unauthorised alterations to the product; and
  • Where the specifications of a product, although accurately described on the

Website and generally fit for its intended purpose, do not suit you.

Adverse Reactions

Some products (such as many anti-ageing creams) sold in-store contain active

ingredients. Many of these products can cause a transient, mild irritation of the skin

upon initial use thereof.

We recommend using these products only after a Face Mapping/Skin Scan/consultation

and not to use these items more than three times a week initially and then gradually

increasing to daily use.

Refunds on creams or treatments causing an adverse reaction will be entertained. If the

guest has developed a more severe reaction to any of these products supplied by

Hilomes (PTY) Ltd., please contact your nearest medical centre for medical advice and

correct medical care.

Unwanted Products / Product Returns

If you no longer want the product(s), you have purchased or ordered online, you may

return it to our physical store within 7 days if the product is unopened and the original

packaging is still intact. Please note that the original tax invoice is required in order to

process the return as well as proof of payment of the product.

You may return an unwanted product to us, provided:

  • It is undamaged and unused, with the original labels and stickers still

attached.

  • It is in the original packaging, which must be undamaged and in its original

condition with all seals still intact.

  • It is not listed in the exclusion list – products not eligible for return.

Products not eligible for returns

The following products are not eligible for a refund, exchange, or credit:

  • Physical gift or discount vouchers.
  • Blow Wave Cards, Pensioner Discount Cards, Loyalty Cards.
  • A beauty product, make-up or fragrance which has been opened or utilised.
  • Products which have been personalised for you or made to your specifications.
  • Products for which an original invoice cannot be produced.

Services and Treatments

Subject to section 16 and 19 in conjunction with Section 20 of the Consumer Protection

Act No. 68 of 2008, (“the CPA”),

Nails

  • Nail polish applications – An option for a reapplication or refund needs to be

done within 7 days at the store in which the service was rendered in.

  • Gelish/Overlays/Sculpture/PolyGel/Gelish Dip/Acrylic applications – An option

for a reapplication or refund needs to be done within 7 days at the store in

which the service was rendered in.

  • In some instances, with colour application – the shade tends to transpose to

what is showcased on the colour wheel and in the bottle. An option for a

reapplication needs to be confirmed before leaving the store. No refunds will

be given after.

  • Nails that break, chip or smudge due to Guest behaviour (chips or breakages)

can be repaired at the standard Hilomes (PTY) Ltd. repair price.

  • Nail growth and any nail application will eventually grow with the nail. Due to

this, we cannot offer a fill as a repair.

Hair and other treatments

  • All Guests are to confirm their satisfactory levels with ALL HAIR APPLICATIONS,

CHEMICAL SERVICES, BLOW OUTS, BLOW WAVES, CUTS AND UPSTYLE

services PRIOR to leaving the store. No refunds will be given after.

  • Should a guest not be satisfied with the following hair treatments – colour,

highlights, haircut, blending, curls, etc. a 7-day re-do of the treatment will be

permitted, at the store in which the service was rendered in. No refunds will be

given, but under these Terms and Conditions, Hilomes (PTY) Ltd. Will redo the

service. Our guarantee is not an extended guarantee of the manufacturer’s

product, but a guarantee against our workmanship.

  • For any hair treatments (i.e. Keratin, Brasil Cacau, Glass Hair, Botox, Luxliss

Brasilian, Olaplex, etc.), a guest will only be able to claim a treatment reapplication

within 5 days after the original treatment. The only option is a redo

and no refund will be entertained. Our guarantee is not an extended

guarantee of the manufacturer’s product, but a guarantee against our

workmanship.

  1. You agree that:

*The ordering of any product or service and the payment thereof is your acceptance of

our terms and conditions and returns policy. Clicking the “I Agree” button, and/or

making use of this Web Site signifies your agreement to comply with these Terms and

Conditions these Terms and Conditions shall apply even where the Web Site Content is

provided by or belongs to our clients, affiliates, subsidiaries, holding companies,

partners, third-party providers or any other party; and

* we may at any time amend, or impose additional terms and conditions relating to any

service, the content, products, facilities or functionality which is made available by the

Owners and/or their affiliates, subsidiaries, holding companies or partners, by way of this

Web Site or Any Service Ordered (“the Additional Terms and Conditions”). If You wish to

Use these services, content, products, facilities or functionality, You must agree to the

Additional Terms and Conditions as defined herein.

* You do not require notice of the amendment of these terms and conditions as each

time you log onto the web site you will conclude a new agreement with the Owner.

  1. If You do not agree to these Terms and Conditions, You will not be allowed to

Use this Web Site, order any service or products and You must immediately

delete all copies of the Web Site Content in Your possession or under Your

control. This includes, but is not limited to, any Web Site Content which has

been copied or cached by You.

  1. You are allowed to print a copy of these Terms and Conditions. If You have any

difficulty printing these Terms and Conditions or require assistance in

obtaining a hard copy or electronic copy of these Terms and Conditions or of

the Additional Terms and Conditions, You should contact Hilomes (PTY) Ltd.

on +27 67 333 6364.

Scope of permitted use:

  1. You may use this Web Site to (i) browse and print the Web Site Content, (ii)

leave comments on the various blog posts, opinion polls and/or bulletin

boards, and (iii) participate in any competition or promotion conducted

through the Web Site.

  1. Subject to these Terms and Conditions and any Additional Terms and

Conditions as defined herein, this Web Site and the Web Site Content may

only be used by you for the purposes set out in paragraph 2.1 of these Terms

and Conditions and for lawful personal and non-commercial purposes (“the

Permitted Use”). The Permitted Use does not extend to the source code of this

Web Site or of the source code of any software or computer program that

forms part of the Web Site Content.

  1. In addition, you are not allowed, without the Owner’s prior written approval,

to:

* frame, link to, modify, copy, distribute, commercialise, exploit and/or alter this Web Site

or the Web Site Content;

* incorporate any part of the Web Site Content in any other work or publication; and/or

* perform any other act which may not be considered fair use. (collectively “Prohibited

Acts”)

  1. These Terms and Conditions and any restrictions on the Use of this Web Site

and all services offered through its portals by Hilomes (PTY) Ltd., or the Web

Site Content will also apply to any part of this Web Site or the Web Site

Content which is cached when Using this Web Site or the Web Site Content.

  1. Requests for approval to perform a Prohibited Act must be submitted to the

web site manager. The Owner is entitled, in its sole discretion, to withhold or

grant consent. The Owner may also impose any conditions on any consent

which is granted.

  1. The Owner may, in its sole discretion, at any time and for any reason and

without prior written notice, suspend or terminate:

* the operation of this Web Site or any of the Web Site Content; or

* Your right to Use this Web Site or any of the Web Site Content.

  1. In agreeing to the above you acknowledge, understand and accept that the

Owner’s conduct as aforesaid shall not be a breach of these Terms and

Conditions at all and shall not afford you the right to cancel these Terms and

Conditions.

  1. You may, in your sole discretion, at any time and for any reason and without

prior written notice, suspend or terminate:

* Your use of this Web Site or any of the Web Site Content.

  1. You may not transfer any rights granted to You in terms of these Terms and

Conditions to any other person or entity.

  1. The Owner is allowed to grant the same, similar, additional or different rights

to any other person or entity.

  1. You are solely responsible for obtaining and maintaining all facilities, services,

products and equipment which may be required by You for purposes of the

Permitted Use.

  1. In Using the Web Site, You undertake to refrain from performing or attempting

to perform any of the following actions or facilitating the performance or

attempted performance of such actions by other persons:

* any action that violates any of these Terms and Conditions;

* fraud, including without limitation to its common law meaning, solicitation or

inducement of any person to participate in any commercial or non-commercial activities

which are in the nature of a financial scam, “pyramid schemes” or “chain letters”; and

* violation or infringement of any intellectual property rights contained in clause 6

below.

  1. Limitation of liability for Use of this Web Site and the Web Site Content or

services provided by Hilomes (PTY) Ltd.

  1. Use of this Web Site and the Web Site Content is entirely at Your own risk.
  2. Subject to the provisions of the Electronic Communications and Transactions

Act, No. 25 of 2002 (“the ECT Act”) and the Consumer Protection Act 68 of

2008 (“the CPA Act”):

2.1 the Owner shall not be liable towards You or any third party for any loss or damage,

of any nature whatsoever, suffered by You as a result of, without limitation, Your use of

this Web Site, Services offered or Products Purchased and the Web Site Content;

2.2 You hereby indemnify and hold the Owner harmless against any loss, liability,

expense, claim, penalty or damage whether direct, indirect, special or consequential

arising out of Your use this Web Site Content, Services ordered, Products Purchased or

any actions or transactions resulting therefrom.

2.3 in addition to the general scope of clauses 3.1 and 3.2 above the Owner shall not be

liable towards You or any third party for any loss or damage, of any nature whatsoever,

suffered by You as a result of, without limitation, the unavailability, interruption,

downtime, malfunction, or failure of this Web Site or the Web Site Content for any

reason whatsoever.

  1. To the fullest extent allowed by law, if any of the limitations or exclusions of

the liability of the Owners in these Terms and Conditions are held by any

competent court, arbitrator or authority to be invalid or unenforceable, in no

event will the total cumulative liability of the Owner to You exceed R1 000 (one

thousand rand).

  1. For the purposes of this clause 3 and clause 5 below, any reference to the

Owner will be considered to also include the employees, officers, directors,

representatives, agents, shareholders, affiliates, subsidiaries, holding

companies, advisers, service providers, suppliers and content providers of the

Owners.

  1. The effect of clauses 3.1 to 3.4 is that in the event that you or a person not a

party to this agreement, suffer any loss or damage, whether as a direct or

indirect result of Your use of any services provided by Hilomes (PTY) Ltd., or

  1. Exclusion of warranties and representations
  2. Any views or statements made or expressed on this Web Site are not

necessarily the views of the Owners, affiliates, subsidiaries, holding companies,

partners, directors, employees, officers, servants and/or agents.

  1. This Web Site and the Web Site Content is provided “as is” and is subject to

change without notice.

  1. The use of this Web Site or any Services ordered from it, is granted by the

Owners to You free of charge and for no consideration. Therefore, Section 56

of the Consumer Protection Act 68 of 2008 (“the CP Act”) does not apply to

these Terms and Conditions, to the extent that there is no implied warranty

that this Web Site and the Web Site Content complies with the requirements

and standards contemplated in Section 55 of the CP Act.

  1. Subject to the provisions of the ECT Act, this Web Site and the Web Site

Content is provided without any representation or warranty whatsoever,

whether express, implied or statutory. This includes but is not limited to any

representation or warranty as to the operation, integrity, compatibility,

availability or functionality of this Web Site or as to the operation, accuracy,

completeness, integrity, compatibility, availability, functionality or reliability of

the Web Site Content.

  1. The Owners also makes no warranty or representation, whether express or

implied, that the Web Site Content is free of viruses, destructive materials or

any other data or code which is able to corrupt, compromise, jeopardise,

disrupt, disable, harm or otherwise impede in any manner the operation of a

computer system, computer network, any handset or mobile device, or Your

hardware or software. You accept all risk associated with the existence of such

viruses, destructive materials or any other data or code which is able to

corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in

any manner the operation or content of a computer system, computer

network, any handset or mobile device, or Your hardware or software.

  1. The Owner does not accept any responsibility for any errors or omissions on

this Web Site or the Web Site Content.

  1. You must not rely on any warranty or representation, which allegedly induced

You to agree to these Terms and Conditions, unless the representation or

warranty is recorded in these Terms and Conditions.

  1. This Web Site and the Web Site Content is not intended to, and does not,

constitute advice or a recommendation of any nature at all in respect of, but

not limited to, any entity, institution, investment, service or product.

  1. You must not enter into any transactions, make any investments, make

decisions of any nature, including, without limitation, any purchases or any

financial or commercial decisions, or incur any loss or liability based partly or

wholly on the Web Site Content. You should always obtain independent expert

advice prior to making any financial, commercial or other decisions.

  1. To the extent that the Web Site Content contains any information related to

any stock exchanges, financial markets, financial products, securities,

derivatives, units, funds, currencies and/or exchange rates, You acknowledge

that this information may not be accurate or complete. You further

acknowledge that any assessment or reflection of the performance of any

security, unit, fund, product, stock exchange, derivative or financial market

does not mean that such performance will be repeated or should be relied

upon in any way.

  1. The effect of clauses 4.1 to 4.10 is that You agree that the Owners has not

made the representations and warranties listed therein, and therefore you did

not accept these Terms and Conditions based upon any such representation or

warranty. Therefore, You agree that the Owners shall not be liable for any loss

or damage You allegedly suffer as a result of such a representation or

warranty.

  1. References and links to and from other web sites, products and services
  2. This Web Site may contain references or links to other web sites (“Other Web

Sites”) and to the products, opinions or services of third parties. These

references or links are not intended to be, and should not be interpreted as an

endorsement, recommendation, or affiliation to these Other Web Sites or the

opinions, products, services of third parties. Your use of Other Web Sites or the

products or services of third parties will be entirely at Your own risk.

  1. Subject to the provisions of the ECT Act and the CP Act, the Owner shall not be

liable for any loss, liability, expense, claim, penalty or damage, whether direct,

indirect, special or consequential, arising from or related to the reliance on, use

or attempted use of Other Web Sites or the opinions, products or services of

third parties.

  1. You may not make (and You may not allow any third party to make) any

reference to the Owners, this Web Site or the Web Site Content, whether by

way of a link or otherwise, where the reference could in any way be interpreted

as an endorsement, affiliation, or recommendation by the Owner in relation to

You or a third party, or of Your services, products, opinions or conduct or

those of a third party.

Intellectual Property

  1. The Web Site Content, including (without limitation) any software, icons, text,

links, graphics, photographic images, sound clips, music, ring tones, ring back

tones, SMS tones, video clips, artwork, Literary Works, Musical Works, Artistic

Works, Sound Recordings, Cinematograph Films, Program-Carrying Signals,

Published Editions, Computer Programs, sound and television broadcasts,

trade names, logos, trade marks and service marks (collectively, the “Products”)

are protected by law, including but not limited to copyright, patent and trade

mark law, and are the property of the Owners and/or our licensors. Any

unauthorised Use of the Web Site Content is prohibited.

  1. Subject to clause 2 above, You will not acquire any right, title or interest in or

to this Web Site or the Web Site Content other than those rights expressly

granted to You in these Terms and Conditions. Your rights of Use are subject

to these Terms and Conditions.

  1. Where any of the Web Site Content has been licensed to the Owner or

belongs to any third party, Your rights of Use will also be subject to any terms

and conditions which that licensor or third party imposes from time to time

and You agree to comply with such third party terms and conditions.

  1. Your behaviour when Using this Web Site
  2. You may not Use this Web site to obtain or distribute:

* copyrighted material or material protected by laws relating to intellectual property

rights without the permission of the Owners;

* material containing viruses or any other destructive materials or data or code which is

able to corrupt, interfere with, jeopardise, disrupt, disable, harm or otherwise impede in

any manner the operation of a computer system or hardware or software;

* material which is defamatory, unlawful or contains hate speech; or

* bulk e-mail, whether solicited or unsolicited.

  1. You must not interfere with or jeopardise the functionality or the operation of

any part of this Web Site or attempt to interfere with or jeopardise, disrupt,

disable, harm or otherwise impede in any manner the functionality or

operation of any part of this Web Site.

  1. You are strictly prohibited from Using this Web Site for “spoofing”, “hacking”,

“flaming”, “cracking”, “phishing” or “spamming” or any other activity designed

or aimed at achieving purposes similar or the same as the aforementioned

acts.

  1. You may not intercept any information transmitted to or from the Owner or

this Web Site which is not intended by the Owner to be received by You.

  1. You must respect other users of this Web Site at all times.
  2. You must not:

* post, transmit or otherwise make available, through or in connection with the Web Site

anything that is or may be threatening, harassing, degrading, fraudulent, wrongful,

obscene, indecent or otherwise objectionable;

* harvest or collect personally identifiable information about other users of the Web Site;

* restrict or inhibit any other person from using the Web Site (including hacking or

defacing any portion of the Web Site;

* use the Web Site to advertise or offer to sell or buy any goods or services without the

Owner’s express written consent; *reproduce, duplicate, copy, sell, resell or otherwise

exploit for any commercial purposes, any portion of, or access to the Web Site; and

* create a database by systematically downloading and storing all or any Web Site

Content.

Registration

  1. You may be required to register with the Owners in order to access certain (i)

services offered by the Owners, or (ii) areas of the Web Site. With respect to

such registration:

* we may refuse to grant you, and you may not use, (i) a user name (or email address)

that is already being used by someone else; (ii) that may be construed as impersonating

another person; (iii) that may belong to another person; (iv) that violates the intellectual

property or other rights of any person; (v) that is offensive or (vi) that we reject for any

other reason in our sole discretion.

* Your username and password are for your personal use and not for use by any other

person. You are responsible for maintaining the confidentiality of any password you may

use to access the Web Site, and agree not to transfer your password or user name, or

lend or otherwise transfer your Use of or access to the Web Site, to any third party. You

are fully responsible for all interaction with the Web Site that occurs in connection with

your password or user name. You agree to immediately notify the Owner of any

unauthorised use of Your password or user name or any other breach of security related

to Your account or the Web Site, and to ensure that You “log off”/exit from Your account

with the Web Site (if applicable) at the end of each session. The Owners shall not be

liable for any loss or damage arising from Your failure to comply with any of the

foregoing obligations.

  1. Variation of certain deeming provisions in the ECT Act
  2. By Using this Web Site, You agree that these Terms and Conditions create a

binding agreement between the Owner and You, even though these Terms

and Conditions are wholly or partly in the form of a data message. You agree

specifically that:

* the agreement will be treated as if it was concluded at the Owner’s physical address

detailed in clause 16.1 below on the date on which You first made any Use of this Web

Site;

* an electronic signature is not required by You or the Owner for purposes of agreeing to

these Terms and Conditions. You agree that by Using this Web Site or Completing any

Transactional Service or Order from the Web Site or Web Content will be sufficient

evidence of Your agreement to these Terms and Conditions;

* any data message sent by You to the Owner will be deemed to have been sent from

the Owner’s physical address detailed in clause 16.1 below if neither Your usual place of

business nor residence is located within the Republic of South Africa;

* any data message sent by the Owner to You will be deemed to have been received by

You at the Owner’s physical address detailed in clause 16.1 below if neither Your usual

place of business nor residence is located within the Republic of South Africa;

* any communication sent to You by an information system programmed to operate

automatically on behalf of the Owner will not be a data message attributable to the

Owner or authorised by the Owner;

* subject to clause 9.1.5 above and clause 16 below of these Terms and Conditions, a

data message sent by You to the Owner will only be treated as having been received by

the Owner when same is received in the Owner’s server; and

* this agreement will be interpreted and implemented in accordance with the laws of the

Republic of South Africa and You agree to the jurisdiction of the courts of the Republic

of South Africa.

Competition Rules

  1. The following rules shall apply to all competitions conducted through the Web

Site (“the Competitions”), unless other rules are specifically provided in relation

to a competition:

* the Competitions are only open to persons who are (i) natural persons, (ii) 18 years or

older, and (iii) either South African citizens or permanently resident in South Africa;

* all employees, directors, members, partners or agents of the Owner and/or its affiliated

and associated companies, are not eligible to participate in the Competitions;

* participation in the Competitions and any prizes redeemed are subject to these Terms

and Conditions, which will be interpreted by the Owner in accordance with the contents

hereof;

* the Owners reserve the right to amend these Terms and Conditions at any time,

without notice. The Owners will not be required to provide any reasons for any alteration

or amendment of these Terms and Conditions;

* the Owners shall not be liable to You or any third parties for any loss or damage, of any

nature whatsoever, allegedly suffered by You as a result of your participation in any of

the Competitions;

* all information, rules or conditions relating to the Competitions, published in any

publication or in any promotional or advertising material in any media, will form part of

these Terms and Conditions;

* any prizes redeemed pursuant to the Competitions are not transferable and/or

negotiable;

* in the event of a dispute, the decision of the Owners will be final and binding in all

aspects of the Competitions, and no correspondence will be entered into;

* You hereby indemnify the Owner, its associated companies, advertising and promotion

agencies, and its directors, officers, employees and agents, against any and all claims for

any loss or damages, whether direct, indirect, consequential or otherwise, arising from

any cause whatsoever in connection with Your participation in any of the Competitions.

* Your attention is drawn to the Owner’s Privacy Policy, the contents of which form part

of these Terms and Conditions of Use.

  1. The blog posts and opinion polls
  2. Blog posts, opinion polls and bulletin boards may, from time to time, be made

available on the Web Site.

  1. By You posting or publishing any content or comment on the blog posts,

opinion polls and/or bulletin boards, You:

* grant to the Owner a non-exclusive, transferable, sub-licensable, royalty free,

irrevocable, world-wide licence to use, publish, disseminate, distribute, reproduce, adapt,

and/or sub-licence such content on the Web Site and/or to any of its affiliated

publications and/or web sites and to use the content for, amongst others, its

promotional, marketing and research purposes;

* acknowledge and agree that while the Owner is unable to review all content posted in

the blog posts, opinion polls and bulletin boards, it reserves the right, in its sole

discretion, to delete, edit or relocate any such content for any reason;

* acknowledge that should You disclose Your personal information in any of the

comments posted by You, Your personal information may be viewed, collected and/or

used by any other party Using the Web Site. In such circumstances, You agree that the

Owner shall not be obliged to protect Your personal information or any other interest in

law or otherwise, and You indemnify the Owner from any loss (whether direct, indirect or

consequential) You may suffer as a result of any party being privy to Your personal

information;

* agree that You may use the blog posts, opinion polls and/or bulletin boards only for

personal non-commercial purposes.

  1. You further agree not to post or publicise:

* any content which may be considered, amongst others, abusive, obscene, defamatory,

pornographic or illegal;

* off-topic content, or the same content in multiple blog posts;

*any graphics, audio or JavaScript files; and

* any content that may, in the opinion of the Owner, be seen as (without limitation)

solicitation of funds or advertising of goods or services.

  1. You acknowledge and agree that the Owners shall be entitled, in its sole

discretion and for any reason, to prohibit You, from posting any comment on

the blog posts, opinion polls and/or bulletin boards.

  1. Interception and monitoring
  2. You agree that Your communications on this Web Site may be intercepted, as

defined in the Regulation of Interception of Communications Act 70 of 2002

(as amended), by the Owner or any other competent authority.

Privacy Policy

Payments

  1. If you make a payment on the Web Site, you agree to our Payment Terms

Policy which communicated on your original email communication confirming

your order. These Policies are available for your perusal upon request before

entering into any financial transaction with Hilomes (PTY) Ltd.

  1. Variation of these Terms and Conditions
  2. Subject to the variations or amendments provided for in terms of clause 15.2

below, no other variation or amendment, in any form whatsoever, of these

Terms and Conditions will be enforceable or binding on either party unless

that party has agreed to such variation or amendment in writing (which

includes but is not limited to data messages and/or your clicking on the

acceptance icon).

  1. The Owner is entitled and reserves the right to vary or amend these Terms and

Conditions from time to time and in its sole discretion (“Amended Terms and

Conditions”). These Amended Terms and Conditions will be displayed on this

Web Site. On the first occasion on which You Use this Web Site after the

Amended Terms and Conditions have been displayed on this Web Site, if You

continue to Use this Web Site after having had a reasonable opportunity to

review the Amended Terms and Conditions, the Amended Terms and

Conditions will immediately be treated as being effective and binding on You.

  1. It is Your responsibility to access and familiarise Yourself with any Amended

Terms and Conditions on each occasion that You make Use of this Web Site or

the Web Site Content.

  1. Miscellaneous matters
  2. Addresses for notices:

* Except where stated otherwise in these Terms and Conditions, the Owner’s address for

the service of any notice is:

* postal address: 257 Jean Avenue, Die Hoewes, Centurion

* physical address: 257 Jean Avvenue, Die Hoewes, Centurion.

* Tel no: +27 67 333 6364 or email: owner@hilomes.co.za

  1. All notices to the Owner must be marked for the attention of the Web Site

Manager. All notices of a legal nature or relating to legal proceedings must be

delivered by registered post to the postal address of the Owner and also either

delivered by hand to the physical address of the Owner or sent to the fax

number of the Owner.

  1. Notices given to the above addresses will only be deemed to have been duly

given:

* 14 days after posting, if posted by registered post to the Owner’s postal address;

* 3 days after delivery, if delivered by hand to the Owner’s physical address;

* 3 days after confirmed successful transmission, if sent to the Owner’s fax number.

  1. Disputes, claims and legal proceedings

* Subject to clause 16.4.4 below, any dispute declared between You and the Owner

arising out of or in connection with these Terms and Conditions or the Use of the Web

Site or the Web Site Content, including after termination, cancellation or amendment of

these Terms and Conditions such dispute will be adjudicated in the Magistrate’s Court

having the necessary jurisdiction to do so. This clause will continue to apply after

termination, cancellation or amendment of these Terms and Conditions.

* You and the Owner agree that both parties are entitled, but not obliged, to institute

any proceedings arising out of or in connection with these Terms and Conditions or your

Use of the Web Site or of the Web Site Content, in any Magistrates’ Court in the Republic

of South Africa having jurisdiction over You or the Owner, even though the cause of

action in question exceeds the jurisdiction of that court.

* Neither You nor the Owner will be precluded from obtaining interim relief on an urgent

basis from a court of competent jurisdiction pending the institution or resolution of a

dispute or other legal proceedings.

  1. Costs

* In the event that is becomes necessary for a party (“the Innocent Party”) to these Terms

and Condition to institute any legal proceedings against the other party (“the Guilty

Party”) in order to enforce any provision of these Terms and Conditions, any and all

costs, including legal costs on attorney and own client scale and value-added tax,

incurred by Innocent Party arising out of Your Use of this Web Site or Services or

Products or the Web Site Content, or a breach of these Terms and Conditions, will be

borne by the Guilty Party.

  1. Assignment

* You may not cede, assign or transfer any of Your rights and obligations in these Terms

and Conditions without the prior written consent of the Owner, which consent shall not

be unreasonably withheld.

* The Owner may not cede, assign or transfer any of the Owner’s rights and obligations

in these Terms and Conditions without Your prior written consent, which consent shall

not be unreasonably withheld.

  1. Interpretation

* The clause headings in these Terms and Conditions have been inserted for convenience

only and will not be taken into consideration in the interpretation or affect the

constructions of these Terms and Conditions.

* Any reference in these Terms and Conditions to the singular includes the plural and

vice versa. Any reference in these Terms and Conditions to natural persons includes legal

persons. References to any gender include references to the other genders and vice

versa.

* Unless the context requires otherwise or it is expressly stated to the contrary, any

words and phrases:

  1. defined in these Terms and Conditions will bear the same meaning throughout

these Terms and Conditions;

  1. not defined in these Terms and Conditions but defined in the ECT Act will bear

the same meaning given to them in the ECT Act.

* A copy of the ECT Act can be viewed and downloaded at

http://www.polity.org.za/pdf/ElectronicCommunications.pdf. It is your responsibility to

ensure that the copy downloaded is the most recent version of the ECT Act.

* In the event that any of the terms of these Terms and Conditions are found to be

invalid, unlawful or unenforceable, such terms will be severable from the remaining

terms, which will continue to be valid and enforceable.

* References to “writing” or notices “in writing” by the Owner in these Terms and

Conditions does not only include writing on paper signed in ink by an authorised

representative of the Owner and specifically includes any writing which may be in

electronic form.

* No relaxation or indulgence which either party may grant to the other will be deemed

to be a waiver of any of the indulgent party’s rights in these Terms and Conditions or in

law.

* In the event of any conflict between these Terms and Conditions and any Additional

Terms and Conditions, the Additional Terms and Conditions will prevail.

* The termination of the agreement created by these Terms and Conditions will be

without prejudice to any other rights or remedies that You or the Owner may be entitled

to under this agreement or at law, and will not affect any accrued rights or liabilities of

You or the Owner nor the coming into or continuance in force of any provision of these

Terms and Conditions which is expressly or by implication intended to come into or

continue in force on or after such termination.

Last updated: 05/05/2022

Hilome’s Salon (“us”, “we”, or “our”) operates the Hilome’s Salon website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://hilomes.co.za/legal/

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Address
  • Age
  • Province
  • City

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.